In-stock items should be despatched within three (3) business days of ordering. During this processing time, your online order is prepared, safely packed, and processed for shipment as quickly as possible. If an item is out of stock and we are unable to despatch within five business days, we will advise you by email as soon as possible after receipt of your order and offer you a full refund or partial shipment of your order. Delivery time will depend on post service and courier standard delivery times.
Packages may require signature for delivery. We use both tracked and un tracked couriers and post deliveries.
All International orders are held until the customer’s credit card clears to protect our company from fraud.
For all international orders we anticipate delivery times to take up to and rarely in excess of 10 working days. Please note: for international orders and depending on your country’s customs, we have no control over delivery times.
Duties and taxes
Orders shipping to destinations outside of Ireland may incur duties and taxes. If duties and taxes are imposed they are due at the time of delivery. Consult your local customs office for more information on your country’s duties and taxes.
All prices we show on this site are subject to change without notice. Prices stated at beginning of shipment apply. Applicable taxes or shipping and handling charges are not included in the product prices, but all such charges will be added to your invoice and will be visible at check out before you complete your purchase. Information about our shipping and handling rates is available under each product description. We arrange for shipment of products purchased on the site, but we are not liable for delays in shipments as shipping schedules are estimates and cannot be guaranteed. If for some reason we cannot ship your products within thirty (30) days, we will provide you with notice and an estimate of time for delivery and an option for refund, substitute goods (at our discretion) and/or to maintain the order. All payments (including shipping and handling charges) must be received by company prior to shipping. We accept payment only by the following methods: Amex, Master Card, and Visa. Please do not send cash or personal checks.